The Laundry Jet originally caught my eye for its cool factor! I thought of it as a luxury item, but have come to love and depend on it! I installed it in our 100 year old home that was being renovated. The laundry room is down two flights of stairs in the basement. We have the first generation version and have had one issue with the wave port, but the tech support guy was amazing at helping me troubleshoot and get it repaired.