Frequently Asked Questions

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Laundry Jet ports can be installed at any height to restrict access from very small children that might misuse the ports and we recommend 48 “. In addition, the system is designed so that in the case that a toy or other item is stuck into the port it must always pass through a hard 90 degree turn to enter the system. Dense items do not have enough surface area to pass through the system and will simply remain at the entrance to the port. All other items that pass through the initial port and will simply move through the system and will be delivered to the laundry room. As with any appliance, you must always follow proper instructions and procedures when operating the Laundry Jet.

Laundry Jet is Designed for a Wide Variety of Items

Our new Vuelo systems are engineered for strength and reliability, effortlessly transporting nearly all types of clothing and linens—including bedding, sheets, light blankets, heavy jeans, and even damp towels. They take the hassle out of laundry day with power and performance you can depend on.

For homes with long pipe runs or frequent large, heavy loads, upgrading to the Swift Vuelo or Plus Vuelo units provides maximum suction power and optimal performance throughout your entire system.

The Laundry Jet system is designed with built-in protection to prevent oversized items from entering the pipe network. Each port features a throat slightly narrower than the main line, ensuring that items too large to travel through the system cannot be drawn in.

In the rare event that something does become lodged in the pipe, the system simply loses suction at any ports located afterthe obstruction. This makes it straightforward to identify the location of a blockage. Removal can be done by snaking the system from the nearest port using a standard pipe-unblocking snake (available at time of purchase).

However, in 99% of cases, blockages can be cleared even more easily by applying back-pressure at the nearest port while the system is running—effectively doubling the directional force. A standard hardware-store leaf blower works perfectly for this method.

Although blockages are extremely uncommon, thanks to years of field testing and real-world use, they can typically be resolved in just a few minutes. For best practice, we also recommend installing a few Y-fittings with clean-out ports along the main trunk line (usually accessible from the attic or crawl space) to provide additional mid-system access.

Laundry Jet uses 6.25″ (159 mm) SDR35 pipe, while standard interior walls are typically only 4″ thick. Because of this, ports are most often installed on a bedroom wall shared with a closet, allowing a clear pipe run to pass vertically through the closet space and into the attic.

In homes without closets or with multiple floors, the pipe is simply boxed into a neat chase to conceal it. For new construction, pipe routes can be easily incorporated into the building plans from the outset.

In all cases, the main pipe run is placed in accessible areas such as the attic or crawl space, ensuring a clean, discreet, and service-friendly installation.

Retrofitting the laundry jet into an existing home is a straightforward process. All transport lines are run through the open attic and then drop into existing closet space or into suitable existing sub walls. See installation instructions for more information.

Laundry Jet was originally created with single-story homes in mind—spaces where a traditional gravity-fed laundry chute simply isn’t possible. By using powerful airflow instead of gravity, Laundry Jet transports clothing up, down, and around long distances with ease.

Whether your laundry room is on the same level as your bedrooms and bathrooms, located in a basement, on the top floor of a multi-level home, or even on the 10th floor of a hotel, Laundry Jet delivers reliable, effortless transport of your items every time.

Laundry Jet commercial systems are built for continuous, heavy-duty use across a wide range of industries. Typical applications include industrial laundries, hotel and hospital linen transfer, PPE transfer for Pharmaceutical or medical applications, locker rooms, training facilities, medical centers, gyms, spas, cruise ships, dog-grooming businesses, retail stock-room–to–changing-area transfer, garment manufacturing, and many more.

These systems can transport laundry over exceptionally long distances—thousands of feet if needed—and can integrate multiple Jet Pack units to deliver items to several processing or sorting locations simultaneously. This makes them ideal for facilities with large numbers of rooms, where high-speed movement of laundry dramatically improves efficiency, productivity, space utilization, and labor savings.

For commercial installation inquiries or to discuss requirements for your powered laundry chute system, contact us at graeme@laundryjet.com.

As the system is for transporting already dirty clothing, they should all be getting washed on the other side. However, for an instance where something badly soiled smears the inside of the pipe the regular cleaning method of running a 6” foam ball wrapped in a simple Clorox wipe through the system a few times from each port is the standard cleaning practice. Or you can spray a towel with a cleaning solution and running it through the system multiple times. You can snake the system also with other accessories and there is access from clean out ports for more extensive cleaning if needed.

The Express Vuelo uses LV cabling, which allows Lift LV or Slide LV ports to be easily daisy-chained. However, because it is a smaller, lower-powered unit, we recommend installing no more than 3–4 ports and keeping pipe runs to 150 ft or less for optimal performance.

The Swift Vuelo supports up to 4 ports with significantly higher power and is suitable for pipe networks of up to 200 ft.
At the top of the range, the Plus Vuelo can support up to 8 ports, making it ideal for larger homes or more complex layouts.

Both the Swift Vuelo and Plus Vuelo use Cat5/6 cabling for port communication and can use Lift,Slide or iTap Ports

No. the usual maximum timer setting of 20 seconds ensures all dirty clothes arrive in the laundry room in even the largest home, but is used intermittently when people undress or change bedding etc. Compared to a vacuum cleaner for example it uses substantially less power per week due to the relatively infrequent use. In normal use the Laundry Jet will just be taking a few items at a time as you discard them so will never be running for extended periods.

Yes, Please check out the return unit in the product section of our site (click here)

If color for laundry type sorting is required, we can install separate pipeline routes from ports you want to designate for certain colors or types. For example one pipeline could carry items of one color or type to their designated receiving point, while another pipeline will route the other color or type to a Return Unit configured as its own dedicated catch chamber. This setup allows you to separate and deliver different types of laundry to different distinct locations, even if they are close together.

Yes, the Laundry Jet can be installed wherever you do your laundry as long as there is access and a power outlet.

The Express Vuelo and Swift Vuelo models have top-mounted diffusers and will generate some airflow noise during operation—typically around 77 dB as they vent, similar to a household vacuum cleaner. If needed, the diffuser can be replaced with a short length of pipe to vent the airflow outside or back into the attic, which can noticeably reduce noise. For best performance, any added vent pipe should be limited to 3–4 ft to avoid creating back pressure that could reduce suction.

The Plus Vuelo is designed for installation inside a cabinet and includes a built-in top pipe connection that routes airflow out of the laundry room as standard, helping to keep noise levels lower.

All Laundry Jet ports operate very quietly, producing only a soft whisper in bedrooms or living spaces.

Our standard products are a clean white acrylic, however please Contact us or your reseller for a custom color which might be possible at a premium depending on quantity.

Laundry Jet – Limited 3-Year Lifetime Warranty

Laundry Jet systems are protected by a 3-year limited lifetime warranty, valid from the date of purchase and applicable for as long as:

  • You are the original owner

  • The system remains installed at its original installation address

  • The system was installed by a certified installer who has completed and passed the Laundry Jet installation course

  • The warranty registration form has been completed and submitted at:
    https://laundryjet.com/form-view/8

This warranty covers the following components:

  • Acrylic body of Laundry Jet Units

  • Laundry Jet Posiflo Power Unit

  • Laundry Jet Ports

  • Digital Control Board


Exclusive Warranty Statement

This is the sole and exclusive warranty provided by Life Flow LLC (Laundry Jet). Any implied warranties—including implied warranties of merchantability or fitness for a particular purpose—are limited to the same duration as this limited warranty.

If a defect in material or workmanship occurs within the warranty period, please contact your authorized Laundry Jet Dealer first. At Laundry Jet’s sole discretion, the dealer will repair, replace, or credit the defective part in accordance with the warranty terms. Laundry Jet is not responsible for service performed by anyone other than an authorized dealer using authentic Laundry Jet replacement parts.


Warranty Exclusions

This warranty does not cover damage or loss resulting from (at Laundry Jet’s sole discretion):

  • Normal wear and tear

  • Vacuuming drywall dust

  • Neglect or abuse

  • Acts of God

  • Accidents

  • Improper installation

  • Unauthorized modification or alteration

  • Improper use or operation

  • Failure to provide proper maintenance

Some regions do not allow exclusion of warranties or limitations on damages, so the above exclusions may not apply to every owner. This warranty provides you with specific legal rights, and you may have additional rights depending on your state, province, or country.

This limited warranty applies to USA and Canada installations only. For warranty terms outside these regions, please consult your authorized Laundry Jet Dealer.


Limitation of Liability

Life Flow LLC (Laundry Jet) shall not be responsible for any consequential, incidental, or special damages arising from the use of this system.


Extended Warranties

Extended warranty options are available at the time of purchase.

Yes, this product was designed with medium experience to advanced DIY’ers in mind. We have a 90-minute online course for all installers so they can become “certified” which includes video, manuals, and an exam and our warranty is dependent on the successful completion of this course by the installer. (go to course page)

Recommended Practices for Running Cat5/6 Cable

  1. Avoid Sharp Bends and Tension:
    • Maintain a minimum bend radius of 4 times the cable diameter to prevent damage.
    • Avoid pulling the cable too tightly; use a pulling tension of less than 25 pounds.
  2. Use Proper Support:
    • Use cable trays, J-hooks, or other supports every 4-6 feet to prevent sagging.
    • Do not use staples or nails that can pinch or damage the cable.
  3. Keep Away from Electrical Interference:
    • Maintain a minimum separation of 12 inches from power cables to avoid electromagnetic interference (EMI).
    • Avoid running cables parallel to power lines; cross them at 90 degrees if necessary.
  4. Temperature and Environment:
    • Avoid areas of extreme temperature; do not exceed the cable’s temperature rating.
    • Use plenum-rated cables in air ducts or areas with airflow to meet fire safety regulations.
  5. Secure Connections:
    • Use proper connectors and tools to ensure solid and reliable terminations.
    • Test each cable run for continuity and performance using appropriate testing equipment.
  6. Labeling and Documentation:
    • Clearly label both ends of the cable for easier troubleshooting and maintenance.
    • Keep detailed records of the cable routes and connections in a network map.

By following these practices, you can ensure your Cat5/6 cabling performs reliably and efficiently, minimising the risk of signal loss or interference.

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